Last updated: 16-01-2026

Arkaia values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

INFORMATION WE COLLECT:

A) Personal Information

When you interact with our website, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment-related information (processed securely via third-party gateways; we do not store card details)

B) Non-Personal Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

• Cookies and usage data

HOW WE USE YOUR INFORMATION:

We use the information we collect to:

• Process and fulfil orders

• Communicate with you regarding orders, enquiries, or support

• Improve our website, products, and services

• Send promotional or marketing communications (only if you opt in)

• Prevent fraudulent transactions and ensure website security

• Comply with legal and regulatory obligations

COOKIES & TRACKING TECHNOLOGIES:

Our website uses cookies and similar technologies to:

• Enhance user experience

• Analyse website traffic and performance

• Remember your preferences

You can choose to disable cookies through your browser settings. However, some website features may not function properly.

SHARING OF INFORMATION:

We do not sell or rent your personal information to third parties.

We may share your information only with:

• Payment gateway providers

• Shipping and logistics partners

• Website hosting and analytics service providers

• Government or legal authorities if required by law

All third parties are required to protect your information and use it only for the intended purpose.

DATA SECURITY:

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION:

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal, accounting, or regulatory requirements

YOUR RIGHTS:

You have the right to:

• Access the personal information we hold about you

• Request correction or update of your information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

THIRD-PARTY LINKS:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.

CHILDREN’S PRIVACY:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

CHANGES TO THIS PRIVACY POLICY:

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

Your continued use of the website after changes constitutes acceptance of the updated policy.

CONTACT US:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 arkaialighting@gmail.com

📍 India

Privacy Policy