Last updated: 16-01-2026

Welcome to ARKAIA
By accessing or using our website www.arkaialighting.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.

If you do not agree with any part of these Terms, you must not use our website.

ABOUT US:

Arkaia is a brand engaged in the sale of lighting, solar, decorative, and related products through its website and other online/offline channels.

For any questions, you can contact us at:
📧 arkaialighting@gmail.com
📍 India

ELIGIBILITY TO USE:

By using this website, you confirm that:

• You are at least 18 years old, or

• You are accessing the website under the supervision of a parent or legal guardian.

PRODUCTS & SERVICES:

• All product descriptions, images, prices, and availability are subject to change without notice.

• We make every effort to display products accurately; however, actual colours or finishes may vary slightly due to lighting, screen settings, or manufacturing batches.

• Product usage, installation, and placement are the responsibility of the customer unless explicitly stated otherwise.

PRICING & PAYMENT:

• All prices are listed in Indian Rupees (INR) unless stated otherwise.

• Prices may be inclusive or exclusive of taxes, as mentioned on the product page.

• We reserve the right to modify prices at any time without prior notice.

• Payments must be made through the payment methods available on our website.

ORDER ACCEPTANCE & CANCELLATION:

• Placing an order does not guarantee acceptance.

• We reserve the right to accept, reject, or cancel any order due to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

If your order is cancelled after payment, the amount will be refunded as per our refund policy.

SHIPPING & DELIVERY:

• Delivery timelines provided are estimated and may vary due to location, logistics partners, weather conditions, or unforeseen circumstances.

• Arkaia is not responsible for delays caused by third-party courier services.

• Customers are responsible for providing accurate shipping details.

For more details: SHIPPING POLICY

RETURNS, REFUNDS & REPLACEMENTS:

• Returns or replacements are subject to our Return & Refund Policy, available on the website.

• Products must be unused, undamaged, and returned in original packaging.

• Certain items (customised, clearance, or bulk orders) may not be eligible for return.

BULK ORDERS & B2B SALES:

• Bulk or wholesale orders may be governed by separate terms, including pricing, delivery timelines, and payment conditions.

• Any written quotation or agreement shared for B2B orders shall override general website terms.

WARRANTY & LIABILITY:

• Warranty (if applicable) is limited to what is expressly mentioned on the product page or invoice.

• Arkaia shall not be liable for:

  • Improper installation or misuse

  • Normal wear and tear

  • Damage caused by external factors such as voltage fluctuations, weather, or mishandling

To the maximum extent permitted by law, our liability shall not exceed the amount paid for the product.

For more details: WARRANTY TERMS & CONDITIONS

INTELLECTUAL PROPERTY:

• All content on this website — including logos, images, text, graphics, and designs — is the intellectual property of Arkaia.

• Any unauthorised use, copying, reproduction, or distribution is strictly prohibited.

USER CONDUCT:

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorised access to our systems

• Upload or transmit malicious code, viruses, or harmful content

THIRD-PARTY LINKS:

Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of such websites.

PRIVACY:

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

FORCE MAJEURE:

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or logistics disruptions.

GOVERNING LAW & JURISDICTION:

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

CHANGES TO TERMS:

We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of the website after changes implies acceptance of the updated terms.

CONTACT US:

For any questions or concerns regarding these Terms, please contact us at:
📧 arkaialighting@gmail.com

📍 India

Terms & Conditions